Returns and exchanges are not accepted as each item is custom made. However, please email us at [email protected] if you have problems with your order.

Anne & Aly is not responsible if the customer damages their item(s). If your item arrives damaged, you have 24 hours to contact us from the time the USPS tracking shows the package is delivered. 

Anne & Aly is not responsible for lost/ damaged packages. 

If your item does arrive damaged, contact us ASAP!

If the wrong item was shipped to you by mistake, email [email protected] Make sure you add a subject to your email, this helps me attend to your needs quicker, send proof of your order, and information, and a picture of the items that you received. We will make it right!

Package Sent Back?  

When filling out at check out you must include your FULL address, don't forget your house/apt/unit/etc.

Anne & Aly is not responsible for insufficient addresses submitted by the consumer.

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If the Address Mistake was made before a consumer receives their confirmation email they still have the opportunity to fix and correct their address by contacting Baddieful. The Consumer has 24 hours to reach out, otherwise, there's no further action that can be done to resolve the issue. 

By placing an order with us, you agree to these terms & conditions.